Gabimiguel.pt is a trading name owned by Gabi Miguel, Lda. The following Booking Terms & Conditions together with the information contained on our website, the Essential Information, Health & Safety, Privacy Policy, and any other written information brought to your attention before we confirm your booking, form the basis of your contract with Gabi Miguel Lda. (“we” or “us”). Make sure you read them carefully as they set out your respective rights and obligations. In these Booking Terms & Conditions, references to “you” and “your” include the first named person on the booking and all persons on whose behalf a booking is made or any other person to whom a booking is added or transferred.

Your holiday contract

When you make a booking with us, you pledge that you have the authority to agree to the terms set out in these booking conditions, both individually and on behalf of your party. You must be at least 21 years old to make a booking with us.

A binding contract is made with us on the earliest of either:

I. You tell us that you would like to accept our written or verbal quotation, and you pay us a deposit (see below under “Paying for your booking”) or when you make full payment of the cost of your holiday, if you are booking within 8 weeks of departure or choose to do so at the time of booking;
or
II. We issue you with a booking confirmation that will confirm the details of your booking and will send it to you via email. Please note, we accept no liability for any item/arrangement not confirmed by us in writing and sent to you by email.

These Booking Conditions and any agreement to which they apply are governed in all respects by Portuguese law. We both agree that any dispute, claim or other matter which arises between us out of or in connection with your contract or booking, will be dealt with by the Courts of Portugal.

Your holiday price

Included in the accommodation price:

• Rental of the accommodation for the booked period;
• Standard change of towels mid-week and linen at the end of one week (for stays longer than 7 nights)
• Costs of water, electricity, internet, gas, swimming pool, and garden maintenance.

Please note that winter rentals and long-term lets may be subject to additional charges and the rates may not include maid service or the cost for the electricity, gas, or water supplies.

Not included but available against extra payment:

• Air conditioning (when applicable);
• Central heating (when applicable);
• Pool heating (when applicable);
• Internet access (when applicable);
• Cots (0 – 2 years old);
• High chairs;
• Airport Transfers (consult us for a quote);

All prices include VAT.

Tourist Tax: According to the new rules of AMAL – Algarve Intermunicipal Community, at the date of your reservation you may be subject to the payment of a touristic tax per night/per person (children under 13 years old do not pay), during the first 7 days of your stay.

We reserve the right to amend the price of unsold accommodation at any time and to correct errors in the prices of confirmed bookings. Government action such as increases in VAT or any other Government-imposed increases will result in surcharges being added to your final holiday cost.

Booking conditions

• The villa availability is on request until our confirmation. We make a provisional booking for 2 days, and we only consider it confirmed after your deposit, so we recommend booking your flights after our confirmation.
• The minimum stay :

April – October: 7 days or higher. Exception July and August: Multiples of 7  (7, 14, 21 days).

November – March: on request.

• The number of persons per villa, on the arrival day, cannot exceed the number booked and paid.
• Check-in at 04:00 pm and checkout at 10:00 am. Please note that we cannot confirm early check-in or late checkout, in these two situations we can provide luggage storage.

Important: The check-in time is 04:00 PM. In event of early check-ins, without previous authorization, Gabi Miguel Lda is not held responsible for the cleaning that must be done before the guest’s entrance. This type of behaviour make it hard for our staff to maintain the quality of the service, which is vital for a proper cleaning service between stays.

• Some information will be requested before your arrival: you will receive a self-check-in email, where will be found a link to a form that must be completely filled in due to legal requirements.
• A security deposit will be required upon check-in. It can be paid by bank transfer or credit card and the amount charged can range from €350.00 to €800.00 or, in special cases, up to €150.00 per person or per number of beds. After the home inspection, you will be reimbursed within 7 working days, for reimbursement you must provide your name, IBAN and Swift. You will be paid in full minus any deductions, if applicable.
• Warnings behaviour: noise complaints, vandalism, a reckless attitude towards the property and its content and other situations; the client is warned. After the second warning, the penalty fee due to wrongful behaviour is the complete deduction of the safe deposit and the company Gabi Miguel Lda reserves the right to terminate the client’s rental agreement.
• We will not be held accountable for personnel missing or stolen objects during the stay. All objects belonging to the property are the client’s responsibility. In case of missing or broken objects, the client can be responsible, and Gabi Miguel has the right to charge the total amount of the items using the safe deposit or, if the amount is higher than that, the client will be requested to pay the missing amount.
• Not allowed: Pets (except with our express permission) and Parties or Events.

Paying for your booking

The following payment options are available in order to confirm your booking with us:

• • 30% of the total booking price (non-refundable) is required to confirm your booking ;
    The balance payment (70% of the total confirmed booking price) is due 8 weeks prior to your holiday arrival date;
  • Payment of the total amount (non-refundable) at the moment of the booking if arrival is under 8 weeks.

If we do not receive the balance in full and on time, as set out in this clause, we reserve the right to treat your booking as cancelled by you (refer to the “If you cancel your booking” clause).

All payments must be made in Euros.

We hereby inform all clients that the council of Albufeira is planning to charge a touristic tax which will be implemented during 2024, further information will be provided once available.

This will be applicable for all bookings with stays in the council of Albufeira.

Your accommodation

The accommodation has a maximum occupancy capacity.

Generally, the capacity is calculated by number of bedrooms times two (ex.: V2 = 4 Persons; V3 = 6 Persons; V4 = 8 Persons; V5 = 10 Persons).

Your accommodation is exclusively reserved for the people named on the booking form and no other persons are permitted to stay at the accommodation unless this has been agreed with us in writing, and the additional charge payment has been made (if applicable). Unauthorized guests will be asked to vacate the accommodation.

You should, on departure, leave the accommodation in a reasonably clean and tidy condition so that we can efficiently prepare it for our next guests. If additional cleaning is necessary, a charge will be made locally or an invoice will be done to you at the resort. The charge may be deducted from your safety deposit.

Transfer of bookings

If any member of your party is, for any reason, prevented from travelling, the lead party person may transfer their place to someone else (provided they meet all the conditions applicable to the holiday booked). We require prior notification of these changes no less than 14 days before your holiday arrival date.

If you change your booking

If you wish to change your travel arrangements in any way, once your booking has been confirmed (for example your chosen departure date or accommodation) we will do our utmost to accommodate these changes, however, it may not always be possible. Any requested changes may be subject to additional costs. The exact amount of that cost will be notified to you before you decide to proceed with any changes.

If we are unable to assist you, and you do not wish to proceed with the original booking, we will treat this as a cancellation by you. Please refer to the applicable cancellation terms.

If you cancel your booking

You may cancel your travel arrangements at any time, however, we require that a written notification from the lead party person be sent to us by email. Our contact details are stated on your booking confirmation.

In case we act as an agent to the suppliers (e.g. the accommodation providers, car hire companies, tour operators, etc.) with whom you book, each supplier’s terms and conditions will apply to your booking and copies are available upon request.

Booking confirmation payment – 30%  to 100% (non-refundable)

Since we incur costs in cancelling your booking arrangements, please be advised that the cancellation charge will be a percentage of the total invoice, as shown below:

• Until 61 days of Departure Date – Cancellation without Costs;
• 60 – 0 days of Departure Date – 100% of the cost of your Holiday.

Please note: If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges from your insurance company.

If we change or cancel your booking

In the unlikely event that we have to cancel or make any changes to your booking arrangements, we will endeavour to give you as much notice as possible. Occasionally, we may have to make changes, and correct errors on our website and other details, both before and after bookings have been confirmed. In the event of minor alterations, we will do our best to notify you before you travel. If a significant change or cancellation has to be made to your holiday arrangements, we will notify you as soon as possible.

You may then:

• • 1. Accept the changed arrangements;
    2. Take an alternative holiday, subject to availability. If the alternative is of a lower price than that originally booked, the difference (if already paid by you) will be refunded. If the alternative is more expensive, you will have to pay the difference;
    3. Cancel your booking entirely, in which case we will refund you all monies paid to us.

Please note: Significant changes include a change of resort; change of accommodation to that of a lower category. Please note, in our opinion, an accommodation change in certain circumstances does not constitute a significant change.

Arrival outside our opening hours

When arriving outside our normal opening hours:

Winter: (November – March)

Mon – Fri: 09:30h – 18:00h

Summer: (April – October)

Mon – Fri: 09:30h – 18:00h

Sat: 09:30h – 13:00h

You will receive prior to your arrival a self-check-in email with all necessary information, including our SOS number to call outside our opening hours for urgent matters.

Checkout Time

1. Standard Checkout Time: The standard checkout time is 10:00 AM. Guests must vacate the property by this time to allow for cleaning and preparation for the next guests.
2. Late Checkout Fees: If guests fail to check out by the indicated checkout time without prior approval, a fee equivalent to a full of a day’s rental may be charged for checkouts up to 12:00 PM.

Enforcement and Penalties

1. Damage and Loss: Guests agree to inform the property owner of any damage or loss, excluding reasonable wear and tear, incurred during their stay. Charges for damages will be deducted from the security deposit or billed to the guest.
2. Eviction: In cases of severe breach of house rules, including but not limited to property damage or disturbance, guests may be subject to eviction without refund.

Cleaning and Property Condition

1. Departure Cleaning: Guests are required to leave the property in a broom-clean condition. This includes essential cleaning tasks such as sweeping the floors, disposing of rubbish, and ensuring that all dishes are washed and put away.
2. Additional Cleaning Fees: If the property is found to be in a severe or unreasonably dirty state upon checkout, additional cleaning fees may apply. These fees will be deducted from the security deposit or charged to the guest’s credit card.

Travel Insurance

We strongly advise you to purchase travel insurance.

If you choose to travel without adequate insurance cover, we will not be liable for any accidents or losses howsoever arising, in respect of which insurance cover, would otherwise have been available.

Special requests

You must advise us at the time of booking of any special requests. Although we will do our best to accommodate our client’s requests, we regret that we cannot guarantee they will always be met. Failure to meet any special request will not be a breach of contract on our part.

Policy Regarding Non-Urgent Calls

Any calls received that demand on-site assistance for non-urgent matters or issues related to client negligence will be subject to a fee of €50.

This fee is payable on-site to the person providing the assistance.

Travelling with pets

When booking your holiday accommodation with us, please advise us of any pets travelling with you, so we can find the best solution (animal-friendly accommodation) for you and your pet. Please note that when travelling with pets will be added 100€, per animal, to your safety deposit and an extra cleaning fee of 50€ may be charged.

Elderly, people with reduced mobilty and/or medical problems

If you, or any member of your party, are elderly and would require a barrier free environment, have a medical condition or disability which may affect your holiday, please advise us beforehand, so that we may check if the booking arrangements are suitable. In any event, you must give us full disability or medical condition details, in writing at the time of booking.

Behaviour

In the event that you or any member of your party behaves in a way that causes distress, annoyance or injury to others, damage to property or does not respect or conform to local laws and customs, we reserve the right to terminate your holiday forthwith. In such an event, we will have no liability or financial responsibility for you, and you will have to meet any costs or expenses incurred as well as face any legal consequences, as a result of your behaviour.

Please note that any and all behaviour resulting in damages in or to the property with malicious intent or deliberate negligence is considered an act of vandalism. Punishable by local law and persuadable with legal action. Also resulting in the termination of your holiday plus all costs related to damages resulting from such act will be changed locally.

Transportation

Car hire is essential.

When staying on one of our villas, if you are travelling in an electric vehicle, there will be a cost of 5€ + VAT per day (per car by default) to cover usage and consumption. We appreciate your understanding.

Local activities, facilities, and excursions

Some facilities, activities, and excursions could involve an element of risk. These activities, facilities, and excursions are neither run nor controlled by us. If you wish to participate, purchase or make use of any optional activities, the contract for the provision of that activity, facility, or excursion will be between you and that provider. Usually, these locally paid-for activities, facilities, and excursions, will be subject to local law and jurisdiction.

The discretion to partake in any such activities, facilities, or excursions is entirely at your own risk. You are responsible for taking sensible precautions for your own safety and for the safety of any children or family members for whom you are responsible. Please liaise with the supplier of the facility, activity, or excursion for the Terms and Conditions of your activity, facility, or excursion which will govern your contract.

Force Majeure

We cannot accept liability or pay any compensation where we are prevented from fulfilling our contractual obligations as a result of force majeure. Force majeure means any event that we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include, but are not limited to, war or threat of war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural disasters, adverse weather conditions, fire and all similar events outside our control.

If you have a complaint

In the unlikely event, that you should have a problem during your holiday, you must notify us immediately, either through our representative or directly to our office, so that we are able to rectify the reported issue. Once we are notified of the issue, we will investigate it immediately and will inform you of the time allowance required to rectify it.

We will not accept any complaints made after your departure, as it deprives us of the opportunity to investigate and rectify them in a timely manner. Failure to report your complaint locally will affect your rights under this contract.

When we act as an agent, our responsibilities are limited to making your booking in accordance with your request. We cannot accept any liability for the accommodation itself, for any information concerning the accommodation which we pass on to you in good faith, for the performance of your contract by the accommodation provider, or for the acts or omissions of the accommodation provider, its employees, agents, or suppliers or any other person or party in any way connected with the service.

Claims for compensation will only be considered where it is proven that any reported problem had a prolonged or major impact on the enjoyment of the holiday booked. Our liability in all cases shall be limited to the cost of your travel arrangements.

Accuracy

Whilst reasonable care is taken to ensure that the information contained on our website is accurate, we cannot guarantee its accuracy at all times, as errors and omissions may occur.

Updates to these Terms & Conditions

We reserve the right to update our Terms & Conditions from time to time. The Terms & Conditions updates will be posted on this page, with a clear indication of its revision date.